AnswerTrove

About AnswerTrove

AnswerTrove helps businesses turn their existing knowledge into a customer-facing AI assistant that can answer questions accurately, consistently and around the clock.

Add your website content, documents, FAQs and other business information to create a knowledge base for your assistant. AnswerTrove uses that information to generate grounded responses, helping reduce repetitive support enquiries while giving customers faster access to the answers they need.

Businesses can customise their assistant to match their brand, including logos, icons, colours, typography, welcome messages and assistant personality. The assistant can be deployed as an embeddable website chat widget, a hosted support page or on a custom domain.

AnswerTrove also provides conversation history, customer feedback, knowledge-gap detection and usage insights, helping businesses understand what customers are asking and where their support content can be improved.

It is designed for businesses that want the benefits of AI-powered customer service without having to build or maintain their own chatbot infrastructure.

AnswerTrove features

• AI-powered customer support assistant
• Train on website content, documents and FAQs
• Grounded answers based on your business knowledge
• Embeddable website chat widget
• Hosted customer support page
• Custom domain support
• Custom branding, colours and typography
• Custom logo and chat icon
• Image crop, zoom and rotation tools
• Configurable welcome and fallback messages
• Multiple virtual assistant personalities
• Conversation history
• Customer feedback collection
• Knowledge-gap detection
• Source references for AI answers
• Widget deployment tracking
• Usage and message analytics
• Lead capture
• Stripe subscription management
• 14-day free trial
• No coding required for hosted assistants